Tag Archives: hardwood floor customer service

Rosemary from Capitol Hill Says…

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“We just had the hardwood floor in our downstairs rec room redone with a complete sanding, staining and Swedish finish and the results are really fabulous.  If you need any wood flooring redone I would recommend Planeta Works at 206-250-4311 for a truly professional effort.  Also it was painless — code for little or no dust, fast and efficient work, high quality craftsmanship.”  Rosemary – Capitol Hill

Thank you for your business and your referral, Rosemary!  It was a pleasure working for you.  – Artur and Jennifer

After The Final Coat

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Here are the care guidelines we recommend for the first two weeks after the final coat of finish has been applied to your floors.

– No walking on the floors for 24 hours.  *See below for airing out your house post-finish.

– After 24 hours, you may walk on the floors with no shoes.

– We recommend you keep shoes and pets off of the floors for a minimum of three days.

– After three days, you may put furniture back on the floors but NO AREA RUGS.  In order to best protect your beautiful new floors from scratches we suggest you put some sort of felt pads (like these) under all furniture.

– After two weeks you may put down any area rugs you have.  Putting them down before the two week period will compromise the full curing process of the finish and may lead to discoloration.

What’s the safest and quickest way to get rid of the odor from the finish?

The best and quickest way to air out your house after the final coat has been applied is air movement.

–  Open up as many windows and doors as possible.

–  Please do not do this until 24 hours has passed as to avoid any dust or particles landing on potentially wet finish.

–  Fans are great for getting air movement in the space as well.

–  In the winter, it’s ok to leave the heat off for a day or so while you are airing out the house but please turn it back on after a day to ensure the proper curing process of the floors.

–  In addition, you may want to change the filter in your furnace.  We take great care in sealing off any heating vents and areas of the house that are not having work done but dust and odors can still escape the work area.

A Tale of Two Species

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Artur and I are huge fans of older homes. They ooze character, craftsmanship and are the historical storytellers of our neighborhoods.

We recently worked on a 1909 gem in the Ravenna neighborhood of Seattle. Our clients had us pull up the old carpet and refinish the fantastic hardwoods beneath. We were excited to find that both the living room and dining room floors were composed of two different species of wood. Both had a center square of Douglas Fir with an Oak border. This is a common hardwood flooring layout for homes built during this period in the Pacific Northwest.

Because Douglas Fir was so plentiful in our part of the world, it was more economical to install the majority of the square footage with this wood leaving only the border for the pricier Oak planks.

Wall to wall carpeting didn’t exist in 1909. Instead, people used area rugs, often Persian or Oriental, to decorate their living spaces. These rugs were perfect for covering up the more inexpensive center square of Douglas Fir, leaving only the Oak border showing. So clever and functional, if not a bit deceptive!

See the before and stunning after photos below.

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BEFORE

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AFTER

 

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AFTER

 

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AFTER

Client Happiness

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We love making our clients happy! We love even more when our clients share their contentment with us.

Here’s a note from our recent clients, Julie and Dennis in Kirkland. We refinished their oak hardwoods in three bedrooms, a hallway, living room and dining room.

“Thank you for being so dedicated and passionate. We are so pleased with the work performed–thank you thank you. You take your trade/craft to a whole new level, a level of service that is truly hard to find.”

What makes this even sweeter is that Julie and Dennis have remodeled several homes in different states. They have plenty of experience with contractors. We are so happy that they were pleased with our work and their entire expreience with us.